EduLink Back to EduLinkHome Parent Login

Parent User Guide

For parents and guardians: how the school registers you, how to activate your EduLink account with the SMS code, how to sign in, and how to follow your child's attendance, homework and report cards from your phone.

Start here Go to Parent Login

Start here: the four steps

The school does the first two steps. You do the rest.

  1. SchoolAdds youThe school office adds you to your child's record with your phone number.
  2. SchoolSends your codeAn SMS with a 6-digit code comes to your phone.
  3. YouActivate, onceEnter your phone, the code and a new password. Only one time.
  4. YouSign inFrom then on, sign in with your username or phone and your password.

Welcome to EduLink

EduLink is the online system your child's school uses for classes, attendance, homework and report cards. The parent portal is your own page in EduLink. You open it in the web browser on your phone or a computer. There is no app to install.

What you can do in the parent portal

See all your childrenon one page, even at different schools
Check attendanceand give a reason for an absence
See the timetablefor each day and week
Follow homeworkand what was taught in each lesson
Read report cardswhen the school publishes them
Message teachersor the school office
Read notificationsand behaviour notes from teachers
Change your settingslanguage, username, password, data use

You can see your child's information, but you cannot change marks or attendance. Only teachers and school staff can do that.

SMS alerts work even without an account

If the school has your phone number, EduLink sends you an SMS when your child is marked absent or late, even before you activate. See SMS alerts.

Before you start

Keep it private

Never share your password or SMS code with anyone. School staff will never ask for them.

How the school registers you

You cannot register yourself. The school office (registrar) adds you as a parent or guardian of your child. Your phone number is the key: EduLink uses it to find you, send your code and sign you in.

Way 1: when your child is registered

The registrar types your name and phone number in the Guardian part of your child's form. The SMS with your code is sent as soon as they save.

Way 2: a list of many families (spreadsheet)

The school uploads a list with parents' names and phone numbers. You get your SMS automatically, the same as Way 1. (This is different from students, who get nothing until the school adds their own number.)

Way 3: invited later

If the school added you without a phone number, or your code expired, the school opens Parents & Guardians and taps Send invite or Resend. A new SMS comes.

If you already have an EduLink parent account

Which language is the SMS in?

The school chooses your language when it adds you (English, Amharic, Afaan Oromoo or Somali). After you activate, you can change it in Settings.

If your name or phone number is wrong, only the school office can correct it. See Getting help.

Activate your account (one time)

The SMS looks like this (it may be in your language):

Your EduLink activation code: ****** Go to https://…/parent-activate and tap 'Activate Parent Account'. Expires in 24 hours.

The code is 6 digits, works only once, and is valid for 24 hours.

  1. Tap the link in the SMS. The Activate Parent Account page opens with your phone number filled in.
    No link? Open your region's EduLink address. On the sign-in page, under Are you a parent?, tap Activate your account with the SMS code.
  2. Check that Phone number is your number.
  3. Type the 6 digits in 6-digit activation code.
  4. Choose a username if you want one. Or leave it empty and sign in with your phone number.
  5. Type a New password (at least 8 characters, with letters and numbers) and the same in Confirm password.
  6. Tap Activate Account.
The Activate Parent Account page with fields for phone number, 6-digit activation code, a Resend link, an optional username, new password and confirm password, and the Activate Account button.
The Activate Parent Account page.
It worked when

A green message says "You're activated! Signing you in…" and your home page opens with your children. From now on, use Sign in.

If activation does not work

  • No SMS after a few minutes: tap Didn't get a code? Resend. A new code replaces the old one. This only works after the school has added you. Still nothing? Ask the school office to check your number.
  • "That code is incorrect or has expired": check the 6 digits. After 24 hours, tap Resend.
  • "You've already requested a code recently": wait a few minutes, then try again.
  • "This account is already activated": go to Sign in, or use Forgot Password?
  • "We couldn't find a pending invite for that phone number": check the number. The school may have used a different one.
  • That username is already taken: choose another, or leave it empty.
The parent activation form filled in, with the green message: You're activated! Signing you in.
Success. The phone number and code are hidden in this picture.

Sign in

  1. Open your region's EduLink address, for example dire.edulinkschool.com. You see Welcome Back!
  2. In Username or Phone, type your username. If you did not choose one, type your phone number.
  3. In Password, type your password. The eye icon shows what you typed.
  4. Tap Sign In. Your home page opens.

There is one sign-in page for everyone: parents, students and staff. EduLink knows you are a parent from your account.

Wrong password?

The page says "Incorrect username or password." Try again, or use Forgot Password?

Go to Parent Login

The EduLink sign-in page: Welcome Back!, Username or Phone, Password, Forgot Password?, Sign In, and cards for parents, students and new staff to activate with the SMS code.
The sign-in page. Parents activate from the green card.

Your home page

  • Recent alerts: the newest news about your children, such as an absence. Tap See all for everything.
  • Messages: your conversations with teachers and the school office.
  • Your Children: one card for each child, with grade, section and school. Tap View details to open that child's page.

Moving around

  • The menu (three lines, top left) has Dashboard, Notifications, Messages and a shortcut to each child. Your name and the sign-out arrow are at the bottom.
  • The bell (top right) opens notifications. The gear changes the language and opens Settings.
  • The arrow at the top left of a page goes back.

Pictures in this guide use made-up sample names. Your page shows your own family.

The parent home page: a greeting, Recent alerts, a Messages button, and a card for one child with grade, section, school and a View details button.
The home page (sample parent).

On a phone, the menu slides in from the left. Children are listed under CHILDREN.

The open parent menu: Dashboard, Notifications, Messages, a Children list with one child, and the parent's name with a settings gear and a sign-out arrow at the bottom.
The menu.

Your child's page

Tap View details on a child's card. The page has tabs along the top: Schedule, Attendance, Homework, Lesson Diary, Behavior, Subjects, Grades, Teachers, Messages and Notifications. Swipe the tabs sideways, or tap the small arrow, to see them all. Tap a topic below to open it.

Schedule: your child's lessons
  • Shows each lesson with its time, subject and teacher, and the breaks.
  • Tap a day (MON, TUE…) to change day. Tap Week to see the whole week.
The Schedule tab for Monday: six lessons with times and teachers, and a 20-minute break.
Schedule.
Attendance, and giving a reason for an absence
  • At the top: Present days, Absent days, Late days and the attendance Rate.
  • The calendar colours each school day: green present, orange late, red absent. Use the arrows to change month.
The Attendance tab with totals for present, absent and late days, the attendance rate, and a month calendar with coloured days.
Attendance totals and calendar.

Give a reason for an absence

  1. Scroll down to Absent days. Each day lists the periods and subjects missed.
  2. Tap Submit reason.
  3. Choose the Reason type: Sickness, Family emergency, Transport problem or Other. Add a short note if you want.
  4. Tap Submit. The day now shows Reason submitted.

The school reviews your reason. You get a notification: "Reason Approved", or "Reason Rejected" with a request to contact the school.

The Submit Absence Reason window with Reason type set to Sickness, a note, and Cancel and Submit buttons.
Submit Absence Reason.

After you send it, the day shows Reason submitted. Days without a reason still show the green Submit reason button.

The Absent days list: the first day shows Reason submitted, the others show a Submit reason button.
Absent days.
Homework and Lesson Diary
  • Homework: what teachers have set, with due dates. "All caught up!" means nothing is posted right now.
  • Lesson Diary: what was taught in each lesson, written by the teacher.

Check after school hours: teachers usually post on the day of the lesson.

The Homework tab saying All caught up! No homework posted for this class yet.
Homework (nothing posted yet).
Grades: report cards

Report cards appear here when the school publishes them, usually at the end of each term. "No Report Cards Published Yet" is normal before then.

If a mark looks wrong, contact the subject teacher through the Teachers tab.

The Grades tab saying No Report Cards Published Yet.
Grades before the end of term.
Teachers and Messages: talk to the school
  1. Open the Teachers tab. You see each of your child's teachers and their subject.
  2. Tap the message button next to a teacher to start a conversation.
  3. The child's Messages tab shows messages about this child and announcements to the class.
The Teachers tab listing teachers with their subjects, each with a message button.
Teachers.

Before anyone has written about this child, the Messages tab says so and points you to the Teachers tab to start a conversation.

The child's Messages tab: No messages about Frehiwot yet, with a hint to use the Teachers tab to start a conversation.
The child's Messages tab.
Behavior, Subjects and Notifications
  • Behavior: notes teachers have written about your child's behaviour.
  • Subjects: your child's subjects.
  • Notifications: school updates about this child.

SMS alerts about your child

When a teacher marks your child absent or late, EduLink sends an SMS to every parent or guardian whose phone number is on the child's record:

EduLink: Abel was absent from Mathematics on 2026-10-08. Submit a reason.

Messages and settings

Messages

  1. Open the menu and tap Messages, or tap Messages on the home page.
  2. Tap a conversation to read and reply.
  3. To start a new one, tap the pencil button and choose a teacher or the school office.
The Messages page: No conversations yet. Start one with a teacher or the school office, with a pencil button.
Messages.

Settings

Tap the gear at the top, then Settings.

  • Language: English, Amharic, Afaan Oromoo or Somali. It sets the language of the SMS sent to you. Most screens are still in English.
  • Low-data mode: uses less internet data. Good for a small mobile bundle. It applies to this phone.
  • Phone number: type your new number and tap Send request. The school office checks it first, so you are never locked out.
  • Username: change the name you sign in with (once every 30 days).
  • Password: tap Change password.
The parent Settings page with Language choices, a Low-data mode switch, and a Phone number change request form.
Settings.

Sign out safely

  1. Tap the menu (three lines, top left).
  2. At the bottom, next to your name, tap the exit arrow (Sign out).
  3. You are signed out when you see the Welcome Back! page again.
Shared phones

If your children or others use the same phone, always sign out when you finish. Otherwise they can see and send messages as you.

Forgot your password or lost your phone

Forgot your password (you still have your phone)

  1. On the sign-in page, tap Forgot Password?
  2. Choose I'm a Parent.
  3. Type the phone number on your account and tap Send code. An SMS brings a 6-digit reset code. It is valid for 30 minutes.
  4. Type the code and your new password (twice), then tap Reset password.
  5. Sign in with your new password.

This works only for an account you have already activated.

The Reset parent password page asking for the phone number, with a Send code button.
Reset parent password.

Lost your phone, or changed your number

If you cannot receive SMS on the number in EduLink, you cannot reset the password yourself. This protects your child's information.

  1. On the sign-in page, tap Lost access to your phone number? to read these steps.
  2. Go to the school's registrar office in person, with your ID.
  3. The registrar types your new number. A 6-digit code comes to your new phone: tell it to the registrar so they can confirm. They cannot see your password.
  4. Then use Forgot Password? with your new number.
The Need help accessing your account? page with four steps: visit your school, bring identification, registrar updates your number, reset your password.
Lost access to your phone.

If something goes wrong

I did not get an activation SMS
  1. Wait a few minutes and check your SMS messages.
  2. On the activation page, tap Didn't get a code? Resend.
  3. Ask the school office to check your phone number and tap Send invite on the Parents & Guardians page.
My code expired or is not accepted

Codes last 24 hours and work once. Check the 6 digits, then tap Resend for a new code. Only the newest code works.

I got an SMS about a second child but no code

That is normal. You already have an account. Sign in with your usual password: the new child is on your home page.

One of my children is missing from my home page

The school links each child to your phone number. If a child is missing, the school may have used a different number for that child. Ask the school office to link the child to you.

My username or phone number is not accepted

Check for typing mistakes. If you did not choose a username, use your phone number. If you never activated, do activation first.

I forgot my password

Use Forgot Password? and choose I'm a Parent. A reset code comes by SMS.

The absence is wrong: my child was at school

Submit a reason explaining it, or message the teacher of that subject. Only the school can change an attendance mark.

My account is suspended or not active

Suspended accounts can only be turned back on by the school. Ask the school office. If the page says your account is not activated yet, do activation first.

The page does not load, or my internet is slow
  • Check that you have internet and mobile data.
  • Reload the page. The first visit takes longer.
  • Turn on Low-data mode in Settings.
  • Try again later, or use Wi-Fi.
Pages are empty

That is normal at first: teachers add homework and lessons over time, and report cards come at the end of term.

Privacy and account safety

Remember

EduLink and the school will never ask you for your password or your SMS code.

Getting help

Your child's school helps you with EduLink. Go to the school office, or send a message in EduLink if you can sign in.

ProblemWho helps you
No SMS, wrong phone number, child missingThe school's registrar (school office)
Wrong name or personal detailsThe school office
Attendance, homework or marksThe teacher of that subject (Teachers tab)
Lost phone, cannot sign inThe registrar, in person with your ID
Account suspendedThe school office

Go to Parent Login